About Us | Advance Computer Solutions

About Us | Advance Computer Solutions

Young technician working on broken computer in his office

WHAT WE DO..

We aim to fix your machine or other equipment at the best possible price, with the best possible service in the best possible time. We only use new well manufactured , high quality parts to replace your existing faulty ones. You get warranty three times the length you find from any of our local competitors as well as national ones such as PC World, we can usually repair the machines to a higher standard at you will almost certainly get a better price compared to these national chains. We come out to both residential & small business users with a wide arrange of issues.

About Us | Advance Computer Solutions

WHY CHOOSE US?

  • Best Price & Service
  • Parking Available Usually Right Outside
  • Collection & Delivery Service If Required
  • Free Estimates & Fixed Priced Jobs
  • We Offer Data Recovery
  • We Have A Huge Range Of Diagnostic Equipment
  • Speak Directly To The Engineer Working On Your Job
  • No Techno babble
  • Unlike Curry’s/PC World, We Don’t Ship Your System Away To Be Repaired
  • Fast Turn-Around
  • Emergency Service If Required

 

A BIT ABOUT US

We believe that the customer deserves the best possible service. We endeavour to bring you competitive prices backed by the best possible after sales service. We offer a wide range of services to home users and small to medium sized businesses. Our senior engineers have each been repairing computers for the best part of 30 years and with this wealth of experience to call upon you can rest assured that you, your’ computer and your’ data are in safe hands.

There are no premium rate numbers, no automated phone queuing system and no techno babble aimed to confuse. When you contact us, we will do our very best to help you and advise you on your options. We will speak in plain english and do our very best to explain as much or as little as you wish. We offer a 6 month warranty (twice as long as most companies) on all of our repairs so you can be sure that if you have any issues that you will not be left on you own. All repairs, upgrades and system builds are done here in Aberdeen, so unlike some of the big national companies we will not send your PC hundreds of miles away to a central workshop, you can speak directly to the person working on your job.

When you book a job in with us, you will be given a job ID number, you can use this to track your repair online, using our Job Tracker page, or simply phone us for an update. Will will also automatically update you via email and text as your job progresses. We keep a record of all work carried out and this enables both us and our customers to be able to recall any details up about past jobs.

We have recently invested heavily in our equipment, especially for the purposes of data recovery, and can therefore offer an unrivalled local data recovery service. In those rare instances that we cannot recover your data, we have formed a relationship with some of the UK’s largest and most experienced Data Recovery Houses and can offer you a discount rate for those jobs that need to be sent to them, we will always ask for your permission before doing this.

 

BUSINESS CUSTOMER?

If you are a business and are interested in using us as your IT Service supplier please then please consult our business page for further information.